Substitution Policy

At, we are committed to ensuring the timely delivery of your order as per your specified time and day. In certain situations, the arrangement you've selected may necessitate substitutions. We understand that your expectations are based on the visual representation, and we assure you that any substitutions made will be of equal or greater value.

Our goal is to closely replicate the requested arrangement, using flowers or plants that are similar in appearance and value. For assorted flower arrangements and potted plants, substitutions may occur to maintain the desired color scheme, ensuring the overall aesthetic is preserved. This means that the specific type of flower or plant may be replaced with an equivalent or superior alternative.

While we strive to maintain consistency in arrangements featuring a single type of flower or potted plant, variations in color may occur due to substitutions. Additionally, containers may be substituted to ensure the overall design remains harmonious.

In the case of gourmet baskets, fruit trays, and other specialty gifts, substitutions may be made in the contents or containers. Rest assured, any replacements will be of equal or greater value, and we will make every effort to preserve the essence of the original selection.

Our commitment is to provide you with a delightful and satisfactory experience, and we appreciate your understanding in allowing us the flexibility to make necessary substitutions to fulfill your order seamlessly. If you have specific preferences or concerns, please feel free to reach out to our customer service team, and we will do our best to accommodate your requests. Thank you for choosing for your floral and gifting needs.